You run a great business. Your reviews should say so.

Setup takes about a week. You'll see every review getting answered and unhappy customers getting a direct line to ownership within the first week. Ratings move as your happy customers start talking again and the fake ones get flagged. Most clients start seeing momentum inside the first 30 to 60 days, but we don't promise a specific number because we don't control who leaves a review or when.

Within 24 hours, every time. Most responses go out the same day. Speed matters because potential customers are watching how you handle feedback, and so are the platforms.

Almost nothing. We handle every review response, flag the ones that break platform policies, and keep your happy customers talking. You'll get a monthly report card so you can see what's working. If something needs your attention, we reach out directly.

We flag it. Google and Yelp both have policies against fake, off-topic, and retaliatory reviews. We identify the ones that violate those policies and flag them for removal through the proper channels. We never promise every fake review comes down, but we catch the ones that break the rules.

No, and anyone who does is lying to you. We can't control who leaves a review or what they say. What we control is this: every review gets a professional response, fake ones get flagged, and your happy customers get prompted to talk. Do that consistently and ratings move. But we don't promise a number.

Google and Yelp. Those are the two that actually move the needle for local businesses. Facebook reviews aren't where your next customer is making decisions, so we don't waste time there.

We ask them to update it. A customer who had a problem that got fixed is one of your strongest advocates if they update their review to reflect what you did. We never ask anyone to delete a legitimate review. We ask them to tell the full story.

No contract. It's month to month at $299. You stay because it's working, not because you're locked in.

Most of those tools just send you alerts and let reviews pile up. They don't answer anything. We do the actual work: responding, flagging, following up, and reporting. If your current tool were getting the job done, you wouldn't be reading this page.

A monthly report card showing every review received, every response sent, every fake review flagged, how your customers are feeling, and repeat-business follow-ups. You see exactly what we did and what moved.

Each location is $299 per month. Every location gets its own reviews watched, responses written, fakes flagged, and its own report card. No bundle discount because the work is the same per location.

Yes. Call Eliza and she'll walk you through exactly how it works, what your monthly report looks like, and what the setup process is. No pressure, no pitch deck, just answers.

A real person writes every response based on your business voice and the specifics of the review. No copy-paste templates, no generic 'sorry you had a bad experience' filler. Every response is written for that customer and that situation.

We flag every one through Google and Yelp's policy violation channels. Repeated fake reviews from the same source leave a pattern, and platforms can act on that. We document everything so you have a record if it escalates.

Email or call us anytime. No cancellation fee, no exit interview, no hassle. You stop getting billed the next month and we close out your account clean.